Frequently Asked Questions

How do I check the status of my order?

When you place an order, you will receive a confirmation email. Once the order ships, you will receive an email with a tracking number, which can be used to check the shipping status of your order. 

How do I return an item?

To start a return online, email rpaliswat@mainstreamboutique.com with your order number or message us on Facebook. To return the item in store, visit us at Mainstream Boutique North Canton. Online orders can't be returned to other locations. 

Can I return an item for a refund? 

Unwashed, unworn merchandise (with tags attached) received within 30 days of purchase can be returned for a credit in the form of an e-gift card that can be used online or in store. We know you'll find an item you love -- check our store for weekly new arrivals! 

I have a reward earned at Mainstream Boutique North Canton. Can I apply the reward to my purchase online?

Thank you for being apart of our rewards program! To use your reward online message our store on Facebook here. 

I have a reward earned at another Mainstream Boutique. Can I apply the reward to my purchase online? 

Mainstream boutique is a franchise and most of our locations are individually owned and operated! Because rewards are designated to a specific store, we ask that you redeem them for purchases you make at that store. We love that you shop multiple stores! 

How do I apply in store credit to an online purchase?

Reach out to our store on Facebook here with your name and email address the store credit is under and we can add it to your online account.